Supercharge storytelling to win new customers.
Use XPKit to deliver an engaging, immersive and narrative driven approach to a customer experience centre.
Memorable Moments
Business or consumer, the key purpose of an experience centre is to support better sales through compelling and interactive storytelling, to build relevant, meaningful and long term relationships, and brand advocates.
Tailor the experience for every type of visit, personalised for every type of visitor. Create multiple pathways, while ensuring hosts, and visitors, are totally in control of the journey.
Shift Brand Perception.
Create depth, using an experience to tell a brand story.
Invite and inspire customers to engage with a new narrative, using our Identification and Authentication API.
Create dynamic and personalised customer journeys for each visitor, using our Activities, Content and Resources API.
Measure engagement and increase visitors using detailed interaction data.
Deliver a frictionless customer experience using our Queues API.
Gather detailed knowledge of every visit, using our Activities API.
Send a personalised summary of the content experienced, using our Souvenirs, Notifications and Social API.
Create a follow up action report using detailed interaction data.
Invite customer feedback, and to discuss a particular product or service.
Meaningful Post Experience Communications.
X% completion of each experience.
X visitors per day.
Visitors spend an average of X minutes with the brand.
X% increase in brand favourability.
Compelling content with high propensity to engagement.